Terms and Conditions
The website located at https://swetro.com (the “Site”) and the Swetro mobile application (collectively, the “Platform”) are copyrighted works belonging to Swetro Inc (“Company”, “we”, “our” and “us”). Certain features of the Platform may be subject to additional guidelines, terms or rules, which will be posted on the Platform in connection with such features. All such additional terms, guidelines and rules are incorporated by reference into these Terms.
These Terms of Use (these “Terms”) set forth the legally binding terms and conditions that govern your use of the Platform. By accessing or using the Platform, you accept these Terms. You may not access or use the Platform unless you are at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access or use the Platform.
Please note that Section 11.2 contains provisions governing how disputes between you and the Company are resolved, including an arbitration agreement. Read that section carefully.
1. Accounts
1.1. Account creation
To use the features of the Platform you must register and create an account (“Account”). During registration, you must provide truthful and up-to-date information, including:
- Your race goal (10K, half marathon or marathon)
- The date and city of the event you wish to take part in, if one exists.
- Your current level of preparation according to the options available on the Platform
You represent and warrant that all information you provide is truthful, and you agree to keep it up to date.
You may delete your Account at any time by following the instructions available on the Platform. The Company may suspend or terminate your Account in accordance with Section 10.
1.2. Account responsibilities
You are responsible for maintaining the confidentiality of your Account login credentials and are fully responsible for all activities that occur under your Account. You agree to immediately notify the Company of any unauthorized use of your Account or any other breach of security. The Company will not be liable for any loss or damage arising from your failure to comply with these requirements.
2. Subscription and Payments
2.1. Subscription model
Access to Swetro’s core features — including activity analysis, the challenge sequence and comparison with your cohort — requires an active paid subscription (“Subscription”). The Subscription is billed monthly or annually, depending on the plan you choose at the time of registration.
The Company may offer free plans with limited features. The exact conditions of each plan will be available on the Platform and may be modified with prior notice.
2.2. Billing and automatic renewal
Your Subscription renews automatically at the end of each billing period unless you cancel it before the renewal date. The charge will be made to the payment method you have registered. You authorize the Company to make such recurring charges.
Current prices are displayed on the Platform. The Company reserves the right to modify prices with at least 30 days’ prior notice sent to your registered email address. Continued use of the Platform after notification of price changes will constitute your acceptance of the new prices.
2.3. Cancellation
You may cancel your Subscription at any time from your Account settings. Cancellation will be effective at the end of the current billing period; no refunds are issued for the remaining period, unless applicable law requires otherwise. After cancellation, your access to paid features will be restricted as of that date.
2.4. Failed payments
If the charge for your Subscription fails for any reason, the Company may temporarily suspend access to paid features until payment is settled. We will notify you at your registered email address of any failed charge.
3. Service Description
3.1. Scope of the service
Swetro is a smart training platform focused on helping you prepare for specific athletic and recreational goals. In its current version, the service is designed for people looking to complete or improve their time in running activities. The service includes:
- Automatic analysis of each physical activity recorded on the Platform, with feedback on your progress, warning signals and recommendations for the following week.
- Access to a sequence of weekly challenges, designed as a space for comparison and motivation with people pursuing a similar goal.
- Assignment to a cohort of users with an equivalent goal, level and context, to enable relevant comparison within a group.
- Recalibration tools for when you could not train for a week or when the time available before the event is insufficient for standard preparation.
3.2. Preparation stages
Swetro adapts the content and challenge sequence based on the time available between registration and the event date:
- If the time remaining until your stated goal is more than 4 months, you may be placed in a preliminary base-and-consistency stage before joining the main sequence.
- If the time available is less than the recommended minimum, Swetro will activate a “final phase” mode focused on staying organized, assessing the feasibility of the goal and arriving at the event in the best possible condition.
The specific features of each stage are detailed on the Platform and may evolve as the product is updated.
3.3. Nature of the analysis
The analyses generated by Swetro are produced by artificial intelligence systems and are informational and advisory in nature. They do not constitute medical, physiotherapy or certified professional training advice. Always consult a health professional or qualified coach before starting or modifying an exercise program, especially if you have pre-existing health conditions.
3.4. Device integrations
The Platform may connect with third-party devices and applications such as Garmin, Apple Health, Coros, Polar, IGPSport, Wahoo and Suunto, among others, to automatically import your physical activities. You are responsible for authorizing such connections. The Company is not responsible for errors, omissions or interruptions in the synchronization of data from third parties.
4. Access to the Platform
4.1. License
Subject to these Terms and payment of the applicable Subscription, the Company grants you a non-transferable, non-exclusive, revocable and limited license to use and access the Platform solely for your personal, non-commercial use.
4.2. Restrictions
The rights granted in these Terms are subject to the following restrictions: (a) you may not license, sell, rent, lease, transfer, assign, distribute, host or otherwise commercially exploit the Platform, in whole or in part; (b) you may not modify, disassemble, decompile or reverse engineer any part of the Platform; (c) you may not access the Platform in order to build a similar or competitive website, product or service; and (d) no part of the Platform may be copied, reproduced, distributed or transmitted in any form without express authorization.
4.3. Modifications
The Company reserves the right to modify, suspend or discontinue the Platform (in whole or in part) at any time, with or without notice. We will make reasonable efforts to notify you in advance of planned interruptions.
4.4. No obligation of support
You acknowledge that the Company has no contractual obligation to provide you with technical support or maintenance, although we strive to offer a quality service.
4.5. Intellectual property
All intellectual property rights in the Platform and its content — including copyrights, patents, trademarks and trade secrets — are owned by the Company or its suppliers. These Terms do not transfer to you any rights in such intellectual property, except for the limited access expressly set forth in Section 4.1.
4.6. Feedback
If you provide the Company with comments or suggestions about the Platform, you hereby assign to the Company all rights in such feedback. The Company may use and exploit such information in any manner it deems appropriate, with no obligation of compensation.
5. User Data and Privacy
5.1. Training and usage data
“User Data” means all information you provide or that is generated as a result of your use of the Platform, including: contact details, physical activity data (from connected devices or manual upload), information about your goal, level, event city, and any interaction with the Platform’s features.
You are solely responsible for your User Data. By using the Platform, you grant the Company a license to process, analyze and use such data for the purpose of providing the service, generating personalized analyses and, in aggregated and anonymized form, improving the Platform.
5.2. Data shared within cohorts
As part of the comparison and motivation experience, certain information about your activity and progress may be visible to other users who belong to your same cohort (users with a similar goal, level and context). This information is limited to relevant performance metrics (for example, distances covered or position in the group) and does not include your personally identifying data, except for the username you choose to display publicly.
You understand and accept this comparison functionality as an essential part of the service.
5.3. Privacy policy
The processing of your personal data is governed by our Privacy Policy. We recommend that you read it carefully before using the Platform.
5.4. Participation in brand challenges, events and communities
Swetro may offer challenges, events or communities organized together with partner brands or companies (“Brand Activities”). Participation in these Brand Activities is always voluntary and optional.
By signing up for a Brand Activity, you expressly authorize Swetro to share the following data with the organizing brand:
- Your contact details (name, email address and, if applicable, the phone number registered to your Account).
- Your physical activity data related to the Brand Activity (distances, times, performance metrics and progress recorded during the period of the challenge or event).
The sole purpose of this data exchange is the management, communication and follow-up of the Brand Activity you chose to participate in. Swetro contractually requires partner brands to process your data in accordance with applicable data protection legislation and solely for the purposes of the Brand Activity. Swetro does not sell your personal data to third parties.
You may revoke this authorization at any time by withdrawing from the corresponding Brand Activity, without affecting the data processing carried out prior to your withdrawal. If you want the partner brand to delete the data already shared, you must contact it directly, as Swetro does not control third-party systems.
5.5. Acceptable Use Policy
You agree not to use the Platform to:
- Upload, transmit or distribute information that is false, unlawful, offensive, defamatory, harassing or that violates third-party rights.
- Interfere with the operation of the Platform or the systems of other users.
- Use automated agents or scripts to create multiple accounts or generate unauthorized automated queries.
- Access other users’ data in ways not intended by the Platform.
- Engage in any activity that violates applicable laws or regulations.
6. Enforcement and Indemnification
We reserve the right to review, reject and/or remove any User Content at our sole discretion, and to investigate and take appropriate action if you violate these Terms. Such action may include suspending or terminating your Account.
You agree to indemnify and hold harmless the Company (and its officers, employees and agents), including costs and attorneys’ fees, from any claim or demand made by any third party arising out of: (a) your use of the Platform, (b) your breach of these Terms, (c) your violation of applicable laws, or (d) your User Data.
7. Third-Party Services and Links
The Platform may contain links to, or integrate with, third-party websites and services (such as Garmin, Apple Health, Coros, Polar, IGPSport, Wahoo and Suunto, among others). Such services are not under the control of the Company, which is not responsible for their content, availability or privacy practices. You use these services at your own risk and subject to each third party’s terms.
8. Disclaimer of Warranties
The Platform is provided “as is” and “as available”. The Company expressly disclaims all warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose or non-infringement. We do not guarantee that the Platform will be available uninterrupted or error-free, or that the analyses generated will be accurate or suitable for your particular circumstances.
The analyses and recommendations generated by Swetro are advisory in nature and do not replace the judgment of health professionals or certified sports training professionals.
9. Limitation of Liability
To the maximum extent permitted by law, in no event will the Company be liable for lost profits, lost data, physical injury, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from these Terms or your use of the Platform, even if the Company has been advised of the possibility of such damages.
You explicitly acknowledge that physical exercise carries inherent risks and that the decision to train, take part in events or follow any recommendation from the Platform is exclusively yours. Swetro will not be liable for injuries, overtraining or other consequences arising from use of the service.
10. Term and Termination
These Terms will remain in effect for as long as you use the Platform or maintain an active Account. The Company may suspend or terminate your access at any time for breach of these Terms. Upon termination, your access to the Platform will cease immediately. Sections 4.2 through 4.6, 5, 6, 8, 9 and 11 will survive termination.
11. General Provisions
11.1. Changes to the Terms
These Terms are subject to periodic revision. If we make substantial changes, we will notify you by email to your registered address and/or by a prominent notice on the Platform. Continued use of the Platform after notification will constitute your acceptance of the changes.
11.2. Dispute Resolution and Arbitration
Please read the following arbitration agreement carefully. Any dispute between you and the Company relating to the Platform, the services offered or these Terms will be resolved through binding arbitration, with the following exceptions: (1) individual claims in small claims court; and (2) requests for injunctive relief for infringement of intellectual property rights.
Before initiating arbitration, the parties agree to attempt to resolve the dispute informally for a period of 60 days. The arbitration will be conducted by JAMS under its rules then in effect. Each party will bear its own attorneys’ fees, unless the arbitrator determines otherwise due to the frivolity of the claim.
You waive the right to participate in class actions or class arbitrations. Claims must be brought individually.
You have the right to opt out of this arbitration agreement by sending written notice to hello@swetro.com within 30 days of accepting these Terms.
11.3. Export
The Platform may be subject to U.S. export control laws. You agree not to export or transfer U.S. technical data acquired from the Company in violation of such laws.
11.4. Electronic communications
Communications between you and the Company are conducted by electronic means. You consent to receive communications from the Company in electronic form and agree that such communications satisfy applicable legal requirements.
11.5. Entire agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding use of the Platform. If any provision is held invalid, the remaining provisions will remain in full force. The Company may freely assign these Terms. You may not assign them without the Company’s prior written consent.
11.6. Copyright and trademarks
Copyright © 2026 Swetro Inc. All rights reserved. All trademarks, logos and service marks displayed on the Platform are the property of the Company or third parties. Use of these marks is not permitted without prior written consent.
11.7. Contact information
Address: 651 N Broad St, Suite 201, Middletown, Delaware 19709
Email: hello@swetro.com